Cloud Hotel & Suites - Nairobi

$$$$||View on mapNairobi, KenyaDiamond Plaza, Parklands, Nairobi, Kenya, 00100|
6.8
Nice
|75 photos
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Rooms and Guests2 Guests, 1 room
Cloud Hotel & Suites - Nairobi
Diamond Plaza, Parklands, Nairobi, Kenya, 00100·View on map
$$$$
Overall Score
Nice
6.8Nice
Location7.8
Staff7.8
Cleanliness7.3
Comfort7.1
Value for money7.1
Who stays here
Solo34%
Families30%
Couples19%
Business9%

Overview

Overall Score
Nice
6.8Nice
Location7.8
Staff7.8
Cleanliness7.3
Comfort7.1
Value for money7.1
Who stays here
Solo34%
Families30%
Couples19%
Business9%

4-star Nairobi hotel with a rooftop restaurant, casino, and heated indoor pool

Dining & Entertainment

Cloud Hotel & Suites Nairobi offers a rooftop restaurant where complimentary breakfast is served each morning, overlooking the city skyline. The hotel also houses a casino and nightclub, providing evening entertainment without leaving the building. A snack bar, kid-friendly buffet, and special diet menus are available alongside the main restaurant.

Rooms & Suites

Rooms at Cloud Hotel Nairobi feature premium bedding, air conditioning, and en-suite bathrooms with hairdryers and free toiletries. The Master Suite adds a separate seating area with a sofa, while all accommodations include a flat-screen TV and work desk. Soundproof rooms and family rooms are available for different guest needs.

Location & Surroundings

Cloud Hotel & Suites is located 1 km from City Park and 6 km from Nairobi central, inside Diamond Plaza mall with banks, supermarkets, and a food court. Karura Forest Reserve is a 10-minute drive away, and the Nairobi National Museum is 3 km from the hotel. Jomo Kenyatta International Airport is a 30-minute drive, with airport shuttle service available upon request.

Business & Events

The hotel provides versatile conference space that transforms for banquets, accommodating up to 600 guests for corporate events or weddings. A business centre, fax/photocopying, and meeting facilities are available for business travelers. Wedding venues offer a romantic city backdrop, customizable to client preferences.

Wellness & Recreation

Cloud Hotel & Suites offers a heated indoor pool open all year, with pool cover and towels provided. The spa and wellness centre includes a sauna, steam room, hot tub/Jacuzzi, and spa/wellness packages. A fitness centre with fitness classes, yoga, personal trainer, and fitness/spa locker rooms is also on site.

  • Rooftop restaurant: Panoramic city views with complimentary breakfast
  • Entertainment: Casino and nightclub on site
  • Wellness: Heated indoor pool, spa, sauna, steam room, and fitness center
  • Business: Conference space adaptable for banquets, serving up to 600 guests
  • Wedding: Customizable venue with Nairobi city backdrop
  • Location: 1 km from City Park, 6 km from central Nairobi, near Karura Forest and Nairobi National Museum
Good to know
Check-in/Check-out
from 14:00-23:59
from 08:00-11:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
You can start your day with a full breakfast, which costs USD 10.0 per person. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Russian, Arabic, Hindi, Urdu
Building
Number of floors:10
Number of rooms:28
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Executive Room
  • Max:
    3 persons
  • Bed options:
    1 King-size bed
  • Shower
  • Sauna
Standard Double Room
  • Max:
    3 persons
  • Bed options:
    1 King-size bed
  • Shower
  • Sauna
Master Suite
  • Max:
    3 persons
  • Bed options:
    1 King-size bed
  • Shower
  • Sauna

Facilities

Main facilities

Wi-Fi
Parking

On-site car park

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Golf course
  • Yoga class
  • Sports trainer

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Playpen
  • Children's buffet
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Casino
  • Night club
  • Sun terrace
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Treatment room
  • Beauty treatment

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Cloud Hotel & Suites

💵 Lowest room price 46 £
📏 Distance to centre 2.9 km
✈️ Distance to airport 8.5 km
🧳 Nearest airport Wilson, WIL

Location

Diamond Plaza, Parklands, Nairobi, Kenya, 00100
Address
The address has been copied.
Diamond Plaza, Parklands, Nairobi, Kenya, 00100
Map view
Diamond Plaza, Parklands, Nairobi, Kenya, 00100
  • City landmarks
  • Nearby
  • Restaurants
Shopping Area
Diamond Plaza
530 m
Church
Citam Parklands
530 m
Restaurant
Chowpaty
130 m
Restaurant
Riya's Delicious Corner
220 m
Restaurant
Shabz bbq
320 m
Restaurant
Coffee Casa
600 m
Restaurant
Curry Flavors
650 m
Restaurant
Le Rustique
1.2 km
Restaurant
Shangrila Restaurant
2.7 km
Restaurant
Pizza Corner Cafe & Grill
1.5 km

Reviews of Cloud Hotel & Suites

The essence·from guest reviews·past 2 years

We read 163 guest reviews so you don’t have to

One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: mixed – weigh the caveats
rated 6+
2.8/ 5
7 reviews
6.8/ 10
375 reviews
3.9/ 5
38 reviews
7.1/ 10
17 reviews

FAQ about Cloud Hotel & Suites

Which attractions can we visit during our stay at the Cloud Hotel & Suites?
During their stay at the Cloud Hotel & Suites guests can visit Snake Park and Kenya National Archives located within a 2-km distance of the property and 2.9 km away respectively.
What is the nearest airport to Cloud Hotel & Suites hotel?
Wilson airport lies within 10 km of Cloud Hotel & Suites hotel and is reachable with a 15-minute drive.
Is airport shuttle provided by the 4-star Cloud Hotel & Suites hotel?
Airport shuttle which will take you to the 4-star Cloud Hotel & Suites hotel with a 15-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Does the hotel have a car parking on site?
Yes, the hotel provides parking spaces on site.
What are the recommended dining options during the stay at the Cloud Hotel & Suites hotel?
Guests of the Cloud Hotel & Suites hotel can dine just outside the property in a highly rated-8/10 according to reviews-restaurant Riya's Delicious Corner offering Indian cuisine.
Does Cloud Hotel & Suites serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of Cloud Hotel & Suites.
What payment methods are accepted in the 4-star Cloud Hotel & Suites?
At the 4-star Cloud Hotel & Suites, guests can pay using Visa, American Express, and Mastercard as well as other payment methods.
What room types does the Cloud Hotel & Suites hotel comprise?
The Cloud Hotel & Suites hotel provides such room types as Standard Double Room, Executive Room, and Master King Suite.
Which facilities are included in the rooms at the 4-star Cloud Hotel & Suites?
Every room at the 4-star Cloud Hotel & Suites includes a flat-screen TV with satellite channels as well as an individual safe for guests' security.
Does the 4-star Cloud Hotel & Suites offer special amenities for people with disabilities?
Yes, at the 4-star Cloud Hotel & Suites there are wheelchair access, rooms with accessible facilities, and accessible bathrooms available for guests with special needs.
Which facilities does the 4-star Cloud Hotel & Suites provide?
Top locations of the 4-star Cloud Hotel & Suites include a convenience store and a storage for belongings, whereas guests' safety will be ensured with a safe deposit box and 24-hour security.
Does the hotel feature any spa facilities?
At a wellness area and a spa lounge featured at the hotel guests can receive such spa procedures as beauty treatments and a hairdresser. Additionally, a treatment room, a steam room, and a Jacuzzi are offered on-site.
Is swimming pool available at the 4-star Cloud Hotel & Suites?
Yes, the 4-star Cloud Hotel & Suites features an indoor pool.
Which children services are offered at the hotel?
For guests staying at the hotel with their children, babysitting service will be very useful.
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Check-in
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Rooms and Guests2 Guests, 1 room